Yes or No?

[SimonH]

Update after an email to VFS

Dear Ms............


Thank you for contacting the UK Visas and immigrations international enquiry service. As I checked you application status, we can confirm that they received your application but it is still awaiting the assessment. We hope that this has answered your query. For any further details, or should you need to contact us again please refer to our website at ........

[Terpe]

Update after an email to VFS

Dear Ms............


Thank you for contacting the UK Visas and immigrations international enquiry service. As I checked you application status, we can confirm that they received your application but it is still awaiting the assessment. We hope that this has answered your query. For any further details, or should you need to contact us again please refer to our website at ........

As Jen says, this is not from VFS it's from the UKVI Enquiry Service.

VFS has already informed the applicant that....

The processed visa application for GWF reference number GWF********* was received at the UK Visa Application Centre on 6/6/2014 at 2:50PM. The documents should be collected as soon as possible at the designated passport collection times....

Has the processed application package been collected from VFS as yet?