Hi, I actually don't have a problem with it anymore as it's obvious that they still notified me. I am just hoping that the employee misinformed me because it would be really hard to guess if the documents are ready to be claimed if they won't give notifications. Just really hoping he's wrong.
Didn't she avail delivery stuff? Well I would suggest that your partner has to give 3-4 days allowance after embassy's emaiso it would be sure that it's already in VFS. On embassy's email, it says that passports can be normally collected after 3 days (from the embassy's email) or give them a call before going to Makati.