Have you experienced this with Smart?

[marsha]

I am using a prepaid broadband using Smart plug-it. During the day, I can't connect to the internet. It always says 0 mbps and I've been using this for a week now; this is new. I can only connect at night time.

This is very inconvenient. Can anyone recommend any other internet connection?

[mrsmccann]

Hi Marsha,

We have the same internet provider but am having postpaid internet sim. Anyway, have u tried calling Smart's customer service hotline? If not yet, pls do. They can check the prob why ur connection is like that. Make sure u got the broadband sim number ready as they will ask that to trace ur net connection. Hope that helps

[fred]

have u tried calling Smart's customer service hotline?

I called them a couple of times and it was like a day out at Billy Smart's circus.

[Dedworth]

I called them a couple of times and it was like a day out at Billy Smart's circus.

Just like BT (India) then !

[mrsmccann]

Geeez!!! Not good eh?! I have tried Globe postpaid before but I don't get good signal for I live up hill, but when I go to town I do get 3g. Based from my experience u can get good signal depending on ur location. I don't use plug-it btw, I am using pocket wi.fi for it is very handy and u can put it anywhere like on top of the window just to get good signal and can accommodate 3-10 users depending on pocket wi.fi model.

Another option, why not try asking few ppl in the area what internet provider gives good connection? That's what I did before and it helps a lot.

Now am happy with Smart with 3g connection