Quote Originally Posted by grahamw48 View Post
Do you have an anti-virus programme Michael...like AVG or Avast ? (these are totally free to download and use).

Do you have a 'malware' detector and destroyer, like 'Malwarebites' (also free)?

First thing I would do is run both of these progs and see what they reveal.

I have had this desktop pc for 11 years and have managed to sort out all sorts of odd behaviour on it.
BT is my provider and it comes with Mcafee, I've been with BT for just over 2 years and never had a problem before. Since the mid nineties up until Oct 2010 was with AOL and if I had a problem similar to this I had a friend that I've now known for over 30years who was a computer wizard he used to make all the school websites throughout South Yorkshire he used to fix my problems in seconds, but since I met Maritess he never contacts me any more!