Quote Originally Posted by raynaputi View Post
This is something new or something I've never heard/seen before.

I think the only thing you can do is to wait until you get your documents.
Quote Originally Posted by Terpe View Post
As others have said best wait for your passport.

This is a new message format to me also
Me too! Actually, I started typing a *reply to you to this effect earlier this evening, Lisa ... then continued by suggesting that UKVI - as the successor to the UKBA - may have [slightly] changed the format used by its predecessor ... ... but then decided to delete *this response because I wasn't altogether sure of my facts.

Anyway, our advice to you is to try and stay positive!