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  1. #1
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    Cable TV and digibox installed correctly and according to my instructions.

    So now we have plenty of channels to choose from including HD

    Apart from the installation there seemed to be a number of other charges we were not told about.

    "Oh it's part of the terms and conditions Maam....you already signed it."

    Reading through the contract it says something like HomeChannel may, at their option, request security deposit and other charges for etc etc etc.
    Our argument was that those charges are not mandatory, but rather discretionary and should have been stated before the signing of the contract. We'll not accept.

    At the end we were not charged.

    Reading the small print we also discovered that installations completed before 19 December were eligible for one month free rent. Nobody mentioned that before. So we mentioned it (just to remind them) and hey ho that's our Christmas bonus. Nothing more to pay until February
    I don't think they were quite as happy as they thought they'd be.

    On the downside we did get charged P5 for each grommet/bushing in the hole at the side of the house.
    Which incidently was drilled using my extra long drill bit as they didn't have one long enough

    It's so much more fun here in the Philippines


  2. #2
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    Quote Originally Posted by Terpe View Post
    Cable TV and digibox installed correctly and according to my instructions.

    So now we have plenty of channels to choose from including HD

    Apart from the installation there seemed to be a number of other charges we were not told about.

    "Oh it's part of the terms and conditions Maam....you already signed it."

    Reading through the contract it says something like HomeChannel may, at their option, request security deposit and other charges for etc etc etc.
    Our argument was that those charges are not mandatory, but rather discretionary and should have been stated before the signing of the contract. We'll not accept.

    At the end we were not charged.

    Reading the small print we also discovered that installations completed before 19 December were eligible for one month free rent. Nobody mentioned that before. So we mentioned it (just to remind them) and hey ho that's our Christmas bonus. Nothing more to pay until February
    I don't think they were quite as happy as they thought they'd be.

    On the downside we did get charged P5 for each grommet/bushing in the hole at the side of the house.
    Which incidently was drilled using my extra long drill bit as they didn't have one long enough

    It's so much more fun here in the Philippines
    Send them or give them your bill for hire of long drill bit


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