Quote Originally Posted by Steve.r View Post
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I don't know any better ways right now, and when you go to the shops to sort it out, you might as well be talking to a door. I generally get a bit heated and demand to speak to the manager directly, being a foreigner can work in our favour sometimes as they don't like you getting loud and laying it on the line of how unprofessional their company is lol try this method, it works at least 40% of the time before the wife steps in
I tend to leave it to my wife get stuck in.
Rightly or wrongly I've stepped back from confrontation unless my wife gives the nod to join in the fray

I'm in my chilled out zone