Sorry to tell you this but I think she has to book an appointment online via their web site.. You can't just turn up and apply anymore.

http://www.passport.com.ph/

Hopefully they will have a slot for her this week but to be honest,I doubt it.
Looks like she will be spending an unexpected Christmas in the R.P.
Hope I`m wrong!


Important


  1. Personal appearance is required for all applicants.
  2. Confirmed appointment is a requirement for applying and renewal of passport. The DFA will not entertain applicants without valid appointments EXCEPT senior citizens, infants and minors below 1 year old, person with disability and OFWs. For OFWs, sufficient proof must be submitted such as a valid employment contract or OEC.
  3. Satellite offices receive applications only for new and renewal of Philippine passports. Applications for mutilated passport, assumed identity, citizenship evaluation cases and request for immediate releases of passports still require a confirmed appointment ONLY atDFA Aseana.
  4. No need to set an appointment for application for a lost valid passport - applicants SHOULD proceed to the Consular Records Division (CRD) of the DFA Aseana located at ASEANA Business Park, Bradco Avenue corner Macapagal Boulevard, Paranaque City.
  5. The Department may require additional supporting documents as may be necessary, especially for applicants with dual citizenship and with foreign sounding family names to prove citizenship.
  6. Earrings and contact lenses are not allowed during data capturing. Smiling with visible teeth is also not allowed.
  7. Check all the data in the computer monitor and in the Enrolment Certificate before signing it.
  8. Only immediate family members are allowed to get the passport in behalf of the applicant. Immediate family members include father, mother, brother, sister, spouse and children of legal age.
  9. Passport shall be released to an immediate family member only with proper authorization letter. Passport of a minor applicant shall be released to parents only or to an authorized representative with Special Power of Attorney and Affidavit of Support and Consent.
  10. Passports unclaimed after six (6) months will be canceled per Department Order No. 37-03.
  11. Check all data in the received e-passport upon release.
  12. Number of processing days may vary depending on the location of the Regional Consular Office where the application was filed.
  13. Power failures, technical breakdowns and natural calamities may delay the release of passports. Applicants are advised to book flights taking into consideration such incidents. NO REFUND of fees will be made on account of these unforeseen delays.