We sent my wife's application a week last Thursday, and we had a problem with this question also, what we did because we don't know anyone personally for three years or more, we just got our landlord to fill in part 1 and the manager of the housing agency that we dealt with to fill in part 2. Don't know what the outcome will be but had very limited choice really. Anyway good luck with your application and all the best for the future![]()