Quote Originally Posted by Win2Win View Post
Download & install the Free GOOGLE PACK, the SPYWARE DOCTOR part, nothing else. That gets rid of 99.991%...better than Detol

It runs in safe mode, but needs to be download in normal mode, you do not say if the BSOD is always there, if so you need a windows disk.

I do hope they have a firewall & AV installed, otherwise anyone could be on there computer....
I tried to explain on the phone, but I might as well speak Outer Mongolian...

Just recently I renewed the McAfee antivirus and firewall online for them, and mailed the downloads link.
They did that ok.

But who knows what the kids have been downloading, somehow something nasty slipped through.
As per doing any dowloading in normal mode, it is too late, the horses have bolted out of the proverbial "gate".
I cannot imagine why AVG didn't pick that one up...
I mailed "Thinking tools" in Cebu, I am waiting for an answer. Good job that the XP Home on that pc is legit.....
Thanks for your input.