Oh yes, I worked as a health Care Assistant for the NHS and BUPA for 10 years.
I have seen so much change over that period. Those pen pushers hidden away upstairs in some broom cupboard, supposedly running the joint. If you need anything, advice, someone to turn to in certain situations, there isn't anyone to go to anymore.
All people CAN do, is get fustrated that what needs to change, doesn't, which causes bitterness and a horrible atmosphere in the work place.
I was very young and had only been doing the job about 3 years when they started to bring the filipino nurses over. They just get on with it, they are like machines, they work so many hours and really do their best to make good of any bad situation.
I really do believe that the NHS would be in a worse state it is in now, if it weren't for them.
So, I couldn't agree with deepete more...
BRING THE MATRON SYSTEM BACK!
