Scots' consumers have earned a reputation for being more likely to kick up a fuss about shoddy products and/or services ... than others in the UK.
Complaints North of the Border rose by 38% last year - a from 3.7 million over the previous 12 months - to 5.1 million - apparently.
........................................... 's nearly equivalent to one per head of the entire landward population. !
If an Ombudsman's Survey's anything to go by ... it seems we're a truculent lot!
And rightly so! After all, WHY should people be expected to put up with inferior or substandard commodities?
Source: Scottish METRO.