Quote Originally Posted by Steve.r View Post
That's good news Graham.

Today my wife took our pack of papers to LBC in Cabanatuan to send off. The woman at LBC wouldn't send it because there was no name as the recipient and no phone number. I told my wife how can the woman be so daft. I said it is going to a government department. Then I said, ok, tell the woman that it is addressed to Her Majesty the Queen at her passport office, is that ok for her? As for the phone number, of course there is no number shown on any part of the form, so I just plucked a general HMPO number off the Gov.uk website.

Beggars belief sometimes
Most just follow what was written on the papers as a standard and don't use common sense at all.