Well my lovely daughter has come around and she has shown me a page that i can fill in and send a complaint to EE.
Well i have sorry we have filled it in and it says the complaints team will get back to me within 72 hours, i am not expecting anything drastic to happen, but stranger things have happened,
Plus once this has all finished i am off to virgin £8 for 1000 minutes and 1gb of date and they do inform you if you past 80% of data by text