I've only ever used Uber once. It was fine. Actually the driver was a lady who seemed to be an overly cautious driver.
It was quite a bit more expensive than we thought it would be
We tend not to go for Uber simply due to the number of worrying reports from folks we know and from TV news coverage.
It would be very useful to comment further on just one time.
Oh the lady driver did ask my wife how to make a reverse in the vehicle when she dropped us off. My wife doesn't drive.
(well except for driving me crazy)

We have used a taxi service called Grab Taxi very many times and always been very happy with the service and their prices.
I have no concerns at all recommending Grab.
Usually the drivers are the owners of the vehicles which are all very new, immaculately clean and well presented with everything working as it should.
You can use them for long or short journeys without problem.