Quote Originally Posted by Dave_ View Post
My Mum needed air bleeding from her central heating radiators last week, she is unable to use the bleeding key herself.
... 'fraid that's something I haven't done (wouldn't know how) nor have I ever been given a key for the purpose.

Quote Originally Posted by Dave_ View Post
She phoned the chap who last carried out her boiler service, he visited the same day, bled all her radiators and replaced a couple of plastic covers.
Surely that's how it should be ... ... if your mum's appliance is within its guarantee period.

Quote Originally Posted by Dave_ View Post
No charge.
Likewise ^ the same ought to apply, as part of the service agreement.