Originally Posted by Arthur Little Surely that's how it should be ... ... if your mum's appliance is within its guarantee period. It's donkey's years old, well outside any guarantee period. Just a nice courtesy visit, looking after an elderly customer.
Originally Posted by Dave_ It's donkey's years old, well outside any guarantee period. Just a nice courtesy visit, looking after an elderly customer. Rightly so ... tho' the fact I'm elderly - on top of having a malfunctioning, (almost new) heating system - didn't earn me any special favours.
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