just to let you know Fred and this is happening to many expats here,including myself, often the life certificate is 3 months late getting delivered if delivered at all, the most recent certificate arrived yesterday, originaly the first attempt by pensions was nov 2023, my pension was stopped april,2024 i was in hospital needing that money to pay my way out, i had to pay high interest for loans to get me out, total cost stands at almost 2 million and thats not including the interest for my loans, one thing to note it is not sent on a 2 year basis, it was only 1 year ago before that this happened before, the pensions office know there is a problem with the post and have extended the time allowed for returning the certificate , but they also know this still isnt enough, pensions wont deal with the certificate by electronic methods, and they only send by standard mail , but on their letters they tell you to send it back by registered mail or courier to ensure they get your certificate
crazy eh time they got into the updated electronic times, Heres what i decided to do and i did ask if it would be accepted when i spoke to them this time, i have an emailed copy that they sent me from last year, i i will print this out as i have done this time, i will do this once per year regardles of wether i get a new life certificate or not, get it signed and i shall post it to them using registered post phil post as its cheaper than couriers such as LBC , and approx 6 days , but no rush for how long it takes if done yearly Phil post is about 600 p,, LBC is about 2,500 usualy takes about 4 days this time it took 6 days , dont depend on them alone, if things are not improved when its your time for pension i would suggest doing what i suggest, pensions are great help over the phone, i use skype to call UK landline cheap and very clear,, for me i prefer to send my pension to my PHil bank , less hassle and the rate is good, i dont worry about fluctuation in rate, many leave it in uk until there a good exchange rate, i cant be bothered with that