PNB Europe - The Tightest ever !
Some of you have probably had some dealings with Philippine National Bank Europe in Queen Victoria street London, I remember a post by one of you a few weeks ago, telling us, that they went to the Notting Hill Gate branch, and said the staff were more or less disinterested in helping.
That was our experience too ! a couple of weeks ago, Miss Gina used a day off of her work holiday to pop along to London and go and open a passbook account direct in the branch in London.
Her observations to me, was a marked contrast between the customer service offered by Barclays Bank, when I took her down to open a new account, she was visibly impressed with Barclays customer account opening service.
However PNB Europe, did not look too good in that area, after taking over an hour to sort out a passbook account for the Philippines, she got a phone call about a week later, asking for her marriage certificate showing her married name.
She had already given these details on the day, and now just on Friday, we received a phone call from PNB new accounts department, asking for a stamped addressed envelope so that they could send out the passbook.
Are PNB Europe tight or what ?
They cannot even afford a stamp to stick on an envelope and send it out, it would cost about 32p, so we sent them a pre paid special delivery envelope and I am sure we will get it in due course.
Tight, Cheap, useless, &***W£*£(£(@)@)@)@*£ !!
