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  1. #1
    Respected Member ginapeterb's Avatar
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    Message for Ian,

    I would be grateful Ian if you could just update me on what is the procedure with PNB

    Let me tell you what happened.

    During last half term of school, Miss Gina went to PNB in London, took her most of the day, and was in their for about 1 hour, she opened the passbook account and deposited 10,000, now the account is open and we have the passbook.

    I then tried to register for their online remittance service, however when I put in my details, no e mail from them to get my password username etc.

    So I have basically left it at present.

    What I need is for you to tell me exactly what to do to get into a position where we can deposit money to PNB I assume they use their Barclays account as PNB Europe.

    And then our beneficiaries including Miss Gina's own account in the Bacolod City branch, will get the money quickly.

    Your advice would be appreciated, since you seem to have cracked the case, and also Andy you have seem to have it well set up.

    Now its not often I ask for advice, but on this issue, I am listening and waiting.

    Cheers lads.


  2. #2
    Respected Member IainBusby's Avatar
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    Quote Originally Posted by ginapeterb View Post
    Message for Ian,

    I would be grateful Ian if you could just update me on what is the procedure with PNB

    Let me tell you what happened.

    During last half term of school, Miss Gina went to PNB in London, took her most of the day, and was in their for about 1 hour, she opened the passbook account and deposited 10,000, now the account is open and we have the passbook.

    I then tried to register for their online remittance service, however when I put in my details, no e mail from them to get my password username etc.

    So I have basically left it at present.

    What I need is for you to tell me exactly what to do to get into a position where we can deposit money to PNB I assume they use their Barclays account as PNB Europe.

    And then our beneficiaries including Miss Gina's own account in the Bacolod City branch, will get the money quickly.

    Your advice would be appreciated, since you seem to have cracked the case, and also Andy you have seem to have it well set up.

    Now its not often I ask for advice, but on this issue, I am listening and waiting.

    Cheers lads.
    If you have an account with them already then you don't really need to use the online remittance as that is for transferring from your credit or debit cards.

    All I did was persist until I got things organised. You need to phone or email and get the correct (their version of your) Account Number and Sort Code so that you can transfer money into the account from your day to day current account, in my case my Alliance & Leicester current account.

    The next thing I done was to download the forms and apply for a Customer Card. Once you have that set up and you can log in to it, you can register benefiaries and send money from the balance in your account.

    I think it's easier if the benificiaries have PNB Philippines accounts and although when we first met my gf. now wife had another Phils account, I thought it was worth giving her the P5000 maintaining balance so that she could open a PNB Philippines account. I was lucky I didn't have to fork out another P5000 for her family cos her dad already had a PNB account.

    As far as the online remittance is concerned, I just registered online and they sent me the username and password. Then I logged in and changed the password as advised, registered my credit and debit cards (your allowed to set up two cards only) and my beneficiaries.

    My wife's PNB Philippines account is still open and that account is still on my list of beneficiaries, so when we go to Phils, we just transfer our holiday spending money into that account and then I don't have to worry about being penalised by my bank for withdrawing money in a foreign currency.

    The main thing when it comes to dealing with PNB is that you need to be persistent and patient. I found that if you send an email, then wait a couple of days, if there's no reply, send it again. It will usually get answered the second time around.

    The thing about email is that you usually get someone's name and direct number as a signature on the email and you've got more chance of following up with phone calls when you've got a name. As I said before, once you've managed to set it all up, It'll all be worth it.

    Iain.


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