Quote Originally Posted by fred View Post
I have just recently had trouble with my Smart BB antenna.. I was not looking forward to speaking with customer service but I was really surprised how well it all went..I spoke with 2 agents a day apart and their English was easy to understand..They also understood me which is quite a task!
This has NOT been my experience with Indian call centre agents..Ugghh
Do you think they've been watching Corry Fred?