This will be copy and pastedOriginally Posted by aposhark
Right now I would give my eye teeth to be able to follow her anywhere
Don't remind me when I'm moaning in 6-12 months
This will be copy and pastedRight now I would give my eye teeth to be able to follow her anywhere
Don't remind me when I'm moaning in 6-12 months
Hi Mrs Daddy,
I have requested Western Union start an investigation, and they have started this. I hope it's a good, fast result
WU should be able to tell you where the money was paid out. My money is on the nearest WU agent to a family member (not necessarily the uncle)
Next time you should try to send thru Western Union online service, I used it twice and the service is great. No hand writing problem, the system give you the number, you can print the receipt and you're advised by e-mail of the status. Less hassle also as you can do it from home.I have requested Western Union start an investigation, and they have started this. I hope it's a good, fast result
I hope your problem will be solved in a good manner for you.
Best regards.
Yves
Did you get the duplicate copy of WU send money form as well aside from the receipt? The mtcn in the receipt is only 8 digit but it's 10digits in the duplicate copy form. And you need to tell your receiver the 10digits. If you've done it correctly, then i think the problem is with WU either in your uk agent or agent where the money was first intended to be claimed.
Hi Banana, you've lost me there, maybe my brain has stopped tonight
Can you elaborate pls?
aposhark
Hi hilda_danao, I received a Western Union/Fexco "Send Money" form with a MTCN of 10 numbers.
I didn't get any other piece of paper from the agent.
This was my first time sending anything with Western Union and it has caused me a lot of grief. I am waiting for their reply to the investigation
Hi A_flyer, I will see how it turns out before using WU again.
Thanks for the thought re: solved
Hi aposhark, I had the same problem last summer sending a friend some money in Africa and I never got a reply back from WU so I just chalked it up to a learning experience.
Just an update.
Western Union have contacted me twice via email to tell me the issue is of high importance to them, so I am still waiting on the outcome. I thought it a good idea to mention this as many of you use WU.
I have told my GF that I am waiting for the result of this investigation before I think about sending any more money.
I will believe what WU tell me.
It's just that so much more money will be required if things are to progress that I have to protect myself and have full trust with my GF as she told her uncle to collect the money for her.
I'm sure she would do the same if she was in my position
Best.......
aposhark
Just an update.
Western Union have contacted me twice via email to tell me the issue is of high importance to them, so I am still waiting on the outcome. I thought it a good idea to mention this as many of you use WU.
I have told my GF that I am waiting for the result of this investigation before I think about sending any more money.
I will believe what WU tell me.
It's just that so much more money will be required if things are to progress that I have to protect myself and have full trust with my GF as she told her uncle to collect the money for her.
I'm sure she would do the same if she was in my position
Best.......
aposhark
Only problem with trusting what Western Union (or any company) tell you is they may cover there own backsides. But im sure as a group we could see though any spin they put on it for you.
Make sure you get a real person to inform you and its not an automated email.
I know of many people who have dealt with large companies customer services many are not actually part of the company and are a third party. Some of the answers you get will not be always the full picture.
How often do you ask one customer service person and they say one thing and then another when you ring to confirm tells you something else?
Do get any explantations confirmed by western union. You don't want some call centre bod causing massive aruguments just because they got the wrong end of the stick.
yapzzz sometimes western union is not in good service
so i advise to be safe just send your money bank to bank though it will take how many days but it is safe compare to money express such as western...
Hi andypaul,
I am dealing directly with Western Union and reminding them frequently on the urgency of this issue.
I am not sending any more money to my GF until this issue is resolved.
I feel it is prudent to ascertain the facts and find out the outcome first.
WU seem to be taking the whole thing seriously.
Of course what I am waiting for is a full explanation from WU.
Then I will be able to move on.
Of course sending any more money via WU depends on their verdict.
It looks like xoom is the way to go....
Yup....
Tell your girl to get some kind of ID and she can have the money delivered into her hands in cash... Or if she has a bank account, directly into it. And then withdraw it from her bank's ATM.
You can actually use Paypal too...
Yup....
Tell your girl to get some kind of ID and she can have the money delivered into her hands in cash... Or if she has a bank account, directly into it. And then withdraw it from her bank's ATM.
You can actually use Paypal too...
Aromulus, thanks for the tips.
I have bad news from Western Union. They confirm the correct payment of the Money Transfer. The receiver's name was correct and the original MTCN number was the same. They say the money was collected 3 days after I sent it.
I have asked my GF to sort the problem out with her uncle and WU now and to tell me when she knows the truth.
I have also said I am breaking off contact until I get the truth.
This has not been easy to do but I cannot be involved with a lady who trusts her uncle to collect the money yet tells me it wasn't collected.
I need trust before any more £ goes over, and more will be required if if if...
I know that there will be a problem there now, but I never lied to her and I don't know the truth.
I know where she lives in Phils is poor and I have compassion for her but I need 100% trust and I do not have this.
The three scenarios that happened were (as I see it):
1. The money was not collected by the uncle.
2. Her uncle took it and lied.
3. She and her uncle conspired together.
Already I am getting sad texts, I have had to ask her to save her money and to only send a text when she has the truth.
The worst thing is the nagging doubt that WU are lying, and that I am making a big mistake.
When is the truth not the truth and vice-versa?
I wanted everything to be simple and above board yet even on my 1st money transfer it went bad. These are the really bad things that LDR gives you, when you just don't know.
I am now looking at the worst case scenarios and not the ones of dreams.
I am not a mug, yet I can't help feeling very sad now
not an easy one,
her uncle could have kept the money, telling her that he never got the money, keeping it for himself. so your g/f is innocent.
he did get the money, but wouldn't give it to her, what can she do ? probably woludn't tell you anyway if he did refuse to give the money (knowing what trouble that could cause)
why didn't she go with him when he went to collect the money, this is what would worry me..
not sure you do need ID, if you know the number and answer to the question, i'm sure they would give you the money..
sorry to hear that . . . it the money was claimed already. . . for sure that agent in western union will have a copy of who claimed it. let your girl verified it.
sad to say . .. but some filipinos are not trustworthy.
charged it to experience. . .
good luck.
not just filipinos, people everywhere, even family or friends, money is one of the major causes of rows btw friends and families
Aposhark, can you please ask from WU to send you the information of the IDs presented by whoever claimed the money you sent and ask from them too from which WU outlet was the money released? Normally, banks require 2 valid IDs from the beneficiary before they release the remittance proceeds and I believe that goes the same with the other non-bank WU agents. When you will be able to get the infos about the IDs presented from WU, ask your gf what were the IDs her uncle presented when he tried to claim the WU money and where? Compare them with the infos given to you by WU.
Hope that will clear the doubts.
It seems to me that the uncle has scammed the both of you.
Close knit family or not, if money is involved they will stitch each other up....
try www.xoom.com in future, they will deliver the cash in her hands provided she can prove who she is.
And cheaper than WU...
i've been using this since my Rob recomend this actually they have an excellent service,with tracking who claims the money, time, when,name so nobody can play any game. even now i am still using xoom to direct it to my bank account and got no problem at all.
They lied, either the girl or the uncle...whoever. They think that the sender or the Western union are stupid.
There is always death and taxes; however, death doesn't get worse every year.
They lied, either the girl or the uncle...whoever. They think that the sender or the Western union are stupid.
What if as it has been said that the girl is innocent and its the Uncle who is guilty but i think you need to be strong until the truth finally comes out!!
A very useful Post
Also like Joe said why didn't your girlfriend go with her Uncle?
I have used WU and Xoom for 3 years and not had an issue with either. The uncle could be at fault perhaps but the incorrect MTCN is confusing. If you are thinking of marrying a woman let alone a filipina you will have to find constructive ways to raise and confront difficult issues such as this.
Do the offices take copies of the Id or just do quick visual checks?
Good luck
T
Having read your last post Aposhark I agree with you that the core issue is trust here.
Your lady may well not be complicit in which case she may well have to decide where her loyalties lay, trust and truth are all we have as a foundation when so far apart.
I had a trust issue myself with a lady and no matter how much i reassured her that I could handle the truth always, her fear wouldnt let her believe this.
Hope it works out for the best ....what ever that is.
One of the advantage of using Western Union online for transferring money is that not only you get a e-mail with the MTCN number when you send the money, but when the money is get by the receiver, you get an e-mail (got it at 3h08, just after the receiver got the money) giving the detail (Relever Notification e-mail) giving the exchange rate used and who get the money... and you get more details on your online transaction report.
Other advantage (and not the last one), you can do it from your best rocking chair near the fireplace at home while it's raining hard outside...
I'm not using it often now as bank transfer rate is better (it's just in case of emergency). My Wife has a PNB Europe account (in Pesos, based in the Philippines) so we transfer from her French Bank account to her PNB account thru PNB Europe (2 days for French bank transfer and 1 day for PNB ) and then transfert to her Mother's account. But of course it’s do not apply to Aposhark (yet!).
I wish he can sort out what happen really (sorry but I'm not trusting this Uncle...) and determine who is the liar!
Best regards.
Yves
Sorry to hear abt this. I had experienced claiming money from WU and they ask for at least 2 valid id's. Then the signature of the recipient on the receipt and the lady in the counter said it will be sent back to the sender. You can find out if whoever of them lied to you (the uncle or your gf) or maybe there was a conspiracy. Why didn't your gf go with her uncle to claim the money? It's her money and so she should go with him not just bec she doesn't have any ids to present. Maybe they both think you won't even bother to investigate and just put the blame on WU. MTCN is very important thus the chance of committing error about this should be given an investigation. Hope you willl soon find out where the mistake was.
" The people who mean something to your life are not rated "the best" don't have the most money, haven't won the greatest prizes....
They are the ones who care about you, take care of you, those who, no matter what, stay close by... "
First of all I would like to thank everyone who commented after my last message. Messages of support are appreciated.
Rather than reply individually, this is the state of play now:
This is a paragraph from Western Union: Quote:
The transfer was paid according to Western Union’s service policies, and the terms and conditions outlined on the back of the “To Send Money” form.
Due to privacy laws applicable to this money transfer transaction, we are unable to disclose the recipient’s identification details. Only a law enforcement agency inquiring on your behalf may request the receiver's identification and the exact payout location. Law enforcement may contact Fexco Money Transfer Ltd directly for any further information regarding the payment of this transfer that may be required as part of their investigations. Unquote
I have sent an email to WU asking for them to send me the signed receipt from the WU agent in Phils. They said this can take up to 2 weeks.
I have sent my GF texts to tell her that if marriage is our plan, I need 100% trust and I am not getting it.
I told her that someone is lying and that I will not speak to her on the phone until I get the truth.
As you can imagine, I am getting so many "missed calls" as I am not answering her for now. She normally calls me and I call back at 7p per minute. All this has stopped until the truth is out.
She is sending me texts still saying neither her nor her uncle received the money! She is sad.
I will not talk with her until she "comes clean" and tells me the truth. I have told her not to text me as it is costing her, and that the next text I want to receive contains the truth.
The £100 I can write off, it's the trust in what we have been planning together that is the issue for me now.
What I do next I have no idea at the moment. It all depends on how the truth is delivered and what the excuse is.
I know how her family lives. It is a small but clean house on a small island.
I understand poverty (I worked in 13 West African countries and Phils is more advanced than West Africa) but I think she is not looking at the bigger picture. To be honest, all this has got me thinking about scenarios that I have read other people have endured like the GF having a Filipino BF etc.
This is what mistrust does. The perils of LDR.
Assuming there are no problems that I just mentioned, perhaps she just doesn't really know how much her life will change coming to UK.
We have talked about marriage and obtaining her visa and she tells me she loves me etc.....and seems so thankful and happy to be planning things.
She said she would marry me in her island so I do believe that.
Now obviously it could still be the uncle, or both of them as they are tight as a family.
My silence is golden. It is the best thing I can do at the moment.
Thanks again, will report back.
There are currently 1 users browsing this thread. (0 members and 1 guests)
Posting Permissions
