Hi Mavid!! about your refund try email them and follow it up. thts what i did, its been a month and i didnt hear from them about my refund, so i emailed them, then i received a response the next day saying i could pick my refund anytime...and now i have it!!!
About how i filed my application.. my goodness, God knows how badly i've waited for my appointment day...Let me tell u,....I Paid in cash thru BDO March 15,2008 then booked an appointment, that time the only available slots were from April 01 onwards. So i booked April 1, the earliest...I've waited 2 weeks, every single day waiting for it was getting harder as it gets nearer....i counted days...it felt like its been the longest weeks of my life...til i finally wake up the day of April 1...I was there on time with my mom, brought my heavy piled of documents..at last i was there sitting waiting for my name to be called, its been 1 hr. waiting b4 i finally got my turn...i was pretty much confident...smiling and no worries at all, so i approached the guy who called my name, presenting him evrything i have......JUST TO INFORM ME THAT, THAT DAY, WAS THE DAY THAT THEIR NEW RATE HAS BEEN EFFECTIVE..They can't accept my application..From P42,500.00 that i paid they increased to P43,775.00... I asked if could just pay the addt'l. fee there since i've transferred my payment before they changed their rates, but they were very strict...I have to pay again their new rate... I thought i was gonna breakdown.. My tears came running out my eyes, i silently cried. I told the guy ive waited so long for this, but those words just fell on deaf ears.
So I have to hurried back to Batangas, went straight to BDO, requested for a manager's check with the new fee-P43,775.00... Went back the next day, this time as a walk-in applicant..I had experience the same situation u had. We arrived there around 6:30, I tot we were early enough, but some of the people there got there 12:00 am, can u imagine that?, some were 2:00 am... my goodness!! I was losing hope. the guard started calling names on the list, but ofcourse my name wont be called coz we werent there yet when they made that list... but thanks to my mom and some people i met there, they encourage me to stay and wait for the guard to come out again..luckily i got the chance to talk to the guard and xplain what happend to me the previous day, he said i could inquire inside but i have to wait til he gives the stub(access to get in)...10:00am after patiently waiting for hours i got stub but still have to wait for 2 hrs b4 i could get in but it was ok i tot...i would take any chances to submit my application....and there i was in, went to help desk, explained the previous day situation, good thing i still got the copy of my appoinmet ltter, and the new guy was very helpful, after talking to his superior they let me in as a walk-in applicant that day..and was able to submit my application...it was a big relief and although very tiring, it was worth it!!!!! oooppppsss..too long now..hehehe!!!