Internet Problem

[pennybarry]

They can fail you know?

Before going to deep check the splitters, check the cables are in good condition no fraying or damage of any kind. Also make sure they are correctly plugged in.
Have a look at the phones, could be a daft a thing as one of the phones of the hook.


Is the broadband wireless and are any of your phones wireless?

Also whats the total ren value? Each phone and router on the line will have a ren value if you exceed it then your get problems.

When did the problem first happen?

Did it always happen at first or get worse as time went by?

I was shadowing one of our engineers today and two problems customers thought were major issues were a cable unplugged and a sensor not behaving correctly. Both with simple fixes, but the clients both thought they had major problems
Both of which had I.T experts because they looked at the issue to deeply and didn't check the basics.

Thanks for your reply Andy, I will carefully check our cables, I think it happens when we changed our Landline phone into a wireless.
Our broadband is not wireless.
Our modem is speed touch ASDL and hubby changed and upgrade it with a bigger ORANGE LIVE BOX so he can download movies better. But he changed again into small modem. I am not sure if this conflicts.
Thanks again,
penny

[joebloggs]

orange is rated as the worst ISP by many users

http://www.orangeproblems.co.uk/phpB...ic.php?p=12247

[keithAngel]

orange is rated as the worst ISP by many users

http://www.orangeproblems.co.uk/phpB...ic.php?p=12247

You know Gary in Bangladesh too!!

[joebloggs]

You know Gary in Bangladesh too!!

worse i was on tiscali

really bad for capping people, so i went to bulldog , only to find they were sold to pipex, and who now owns pipex , tiscali

[andypaul]

Thanks for your reply Andy, I will carefully check our cables, I think it happens when we changed our Landline phone into a wireless.
Our broadband is not wireless.
Our modem is speed touch ASDL and hubby changed and upgrade it with a bigger ORANGE LIVE BOX so he can download movies better. But he changed again into small modem. I am not sure if this conflicts.
Thanks again,
penny

Possibly you got to many phones or power been drawn off the phone line?
Phones have different ratings as do routers.

Wirless phones are umm an interesting thing im no expert on the various types. But it maybe worth plugging in the old phone just to check.
We always think all products we buy in shops will work perfect out of the box but its rarely true.

A quick google and the orange forum has problems with dect phones and live boxs

http://forums.orange.co.uk/n/pfx/for...ernet&tid=3949

heres a bt troubleshooting guide

http://www2.bt.com/static/i/media/pdf/repair_guide.pdf

does this help or sound familair?

http://www.digitalspy.co.uk/forums/s...php?p=22182428

Ps to all i have read some scary things about some dect phones which regardless of where the phone is in relation to the base station it blasts out a radio signal all the time. Do not have one near where you sleep or spend a lot of time is what many people who know better than me advise me.
Nothing proven, but many people are cautious as basically its a weak microwave signal emitted very near to you.
That or ensure its a phone which controls the time when it emits a radio signal.