Another point to make on the boring techy side is check that you have the right internet package. It says all it needs is 1mbps download (others recomend 2mbs which sounds more realistic like skyplayer and iplayer) which many people may have but if watching films etc you will burn though your download quota very quickly.
Also worth checking if you can the connection thoughout the day on your broadband.
Some people who live in built up areas can have major broadband speed drops during peak usage which can vary depending on your neighbours ie businesses or general households.