OK. Please tell her to ring Consular to be sure.
Personal Appearance is required (except when the applicants are either 8 years old or younger, 65 years old or older, or mentally or physically incapacitated). In case of a minor, either of the parents should appear to sign the application form on his/her behalf.
http://dfa.gov.ph/main/index.php/con...vices/passport
For Passport and Consular related inquiries, please call our Consular Information at (632) 556-0000 Monday-Friday from 8am to 4pm.