Ebay problems

[sim&lil]

Seller negative feedback removal was a good thing as it prevented slanging matches across accounts, especially when it is the seller who is supposed to offer A1 customer service. A seller can still comment on negative comments and have them removed if Ebay agree to it.

Getting ebay to remove negative feedback is a real pain, they hardly ever do it and you need some serious proof that the buyer has conned you. Removing sellers negative feedback was unfair. I sell a lot on ebay and pride myself on good service, but what annoys me is buyers who win the item and then take days to pay and then moan that it took more than three days for them to recieve their item. If you win it pay for it asap. Has anyone here been held to ransom over feedback?

[lastlid]

Has anyone here been held to ransom over feedback?

I used to find with the old neg feedback for sellers that some would give a negative whenever the buyer expressed a genuine grievance, which is also wrong. Removing the neg option, by ebay, wasn't really the best solution to that but that is what was done...

[lastlid]

I sell a lot on ebay and pride myself on good service, but what annoys me is buyers who win the item and then take days to pay and then moan that it took more than three days for them to recieve their item.

Sometimes I have been a bit slow about payment but I would never give negative feedback if the item was slow to arrive as a result of my laziness. But there is always some that do.....