Do You Really Want To Use Etihad?

[lastlid]

I flew Etihad last June to Phils. They were good except that I had a lot of problems relating to the fact that I didnt use an agent to book with them (to cut a long story short). Other than that, nice flight and service on board, nothing like Saudi Airlines whatsoever.

[jlags90]

I flew Etihad last June to Phils. They were good except that I had a lot of problems relating to the fact that I didnt use an agent to book with them (to cut a long story short). Other than that, nice flight and service on board, nothing like Saudi Airlines whatsoever.

Lastlid, what was your problem with flying via Etihad? I (WE) also encountered problems with this airline but I hope it IS fixed already and I won't be having problems checking in.. I am flying via Etihad on Monday to Manchester...I also booked my flight online (without an agent).. I hope I won't encounter the same problem....

[lastlid]

Lastlid, what was your problem with flying via Etihad? I (WE) also encountered problems with this airline but I hope it IS fixed already and I won't be having problems checking in.. I am flying via Etihad on Monday to Manchester...I also booked my flight online (without an agent).. I hope I won't encounter the same problem....

The problem is hard to explain. Basically I paid Etihad directly by card. I arrived at the local airport here in the IOM to fly to the Philippines via Manchester, the night before the flight and tried to check in my baggage. Normally I could have done this. But I was told that I couldn't as the ticket was on hold by Etihad for verification. Not knowing exactly what was going on (I hadnt come across that before) I was worried about the validity of the ticket, especially as I was about to fly to the Philippines to get married - everything was arranged. I phoned Etihad and they wern't very helpful. I had to wait till an hour or so before boarding before they would verify my card against the ticket, which turned out okay but until that time I was panicking. I also had to do the same in Manchester. I couldnt, for the life of me understand why they should leave it to the 11th hour to check the validity of my purchase......I had bought the ticket weeks back.

Since then I have found out that the trick is to buy the ticket via an agent. And then no credit card is required to be shown at check in.

The flight was great, by the way.

Yours has been bought online directly without an agent? You just need to take your card with you when you check in or a photocopy possibly.

I will see if I can find RickyR's posting on this....its a good few months old now....

[jlags90]

The problem is hard to explain. Basically I paid Etihad directly by card. I arrived at the local airport here in the IOM to fly to the Philippines via Manchester, the night before the flight and tried to check in my baggage. Normally I could have done this. But I was told that I couldn't as the ticket was on hold by Etihad for verification. Not knowing exactly what was going on (I hadnt come across that before) I was worried about the validity of the ticket, especially as I was about to fly to the Philippines to get married - everything was arranged. I phoned Etihad and they wern't very helpful. I had to wait till an hour or so before boarding before they would verify my card against the ticket, which turned out okay but until that time I was panicking. I also had to do the same in Manchester. I couldnt, for the life of me understand why they should leave it to the 11th hour to check the validity of my purchase......I had bought the ticket weeks back.

Since then I have found out that the trick is to buy the ticket via an agent. And then no credit card is required to be shown at check in.

The flight was great, by the way.

Yours has been bought online directly without an agent? You just need to take your card with you when you check in or a photocopy possibly.

I will see if I can find RickyR's posting on this....its a good few months old now....

WOW! I think I will encounter the same problem! Dave bought the ticket online through etihad's website... I already have the E-Ticket since December 2011.

NOW here's the SOON to be PROBLEM:

I instructed Dave to send the debit card he used to book the ticket on the LAST WEEK of MARCH so it will arrive on time.. Now, Dave sent it on the first week of April via ordinary post... NOW, it hasn't arrived yet... SO I won't be able to bring the card with me, since I checked the post office yesterday and it hasn't arrived yet. I fly on Monday (supposedly) ...

So, I had Dave write an e-mail to Etihad about the case. I hope they will consider it. I have some Bank Statements with me (which I used for the visa application). I hope they will accept it as a proof that the card is Dave's and I am authorized to use it....

STRESSED to the LAST MINUTE!