Re Arthur and Norton anti-virus programme.

[mickcant]

So, guys ... what's my NEXT step to get my email function going?

I thought you had the Norton put on in the store? if you have paid for a years subscription you might as well use thaat until it comes up for renewal.

If the Norton has run out you can remove it from "add remove programmes" in the control panel, then use the link i sent to get the free microsoft one?

Mick.

[Arthur Little]

I thought you had the Norton put on in the store? if you have paid for a years subscription you might as well use thaat until it comes up for renewal.

Yes ... I DID have it installed in the store - and paid £25 connection charge for the privilege + £19.99 for the Norton itself. Hitherto, I simply renewed it online annually, and - even if it cost me nearly 70 quid a time - at least there was no buggering up the works in the process.

But the engineer said I'd have to leave the main box for them to uninstall the Microsoft "something or other" ( no idea what he was talking about - just left it up to him!).

Oh dear ... I'm such a luddite! Computers ... grrr!

[mickcant]

Yes ... I DID have it installed in the store - and paid £25 connection charge for the privilege + £19.99 for the Norton itself.

But the engineer said I'd have to leave the main box for them to uninstall the Microsoft "something or other" ( no idea what he was talking about - just left it up to him!).

Oh dear ... I'm such a luddite! Computers ... grrr!

Arthur, I cannot understand why seeing that you paid why they did not do all the job, if you have a laptop what is the main box they are on about is this a router?

Anti virus is normall only on the computer, I have nothing like that on my router.

I think you need somone who can be hands on with it, perhaps a local computer repair shop, you do not want to run with no anti virus on?

I cannot think what else to suggest.

As iI said I removed my AGV and put the Microsft one stright off.
Mick.