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  1. #1
    Respected Member jlags90's Avatar
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    Quote Originally Posted by melovesengland View Post
    Yeah, cos I have read it somewhere here. Well we cant do much really but to wait which is ashame unless you want your phone bill to be sky high at the end of the month by ringing them and getting no decent updates bout the app. Horrendous isnt it?
    Very. I think it was a thread started by Rayna. It took her 45 minutes to be able to speak to someone.
    UKBA,UKBA I am dreading to hear from you...
    UKBA, a BRP for Christmas will do...


  2. #2
    Respected Member melovesengland's Avatar
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    Quote Originally Posted by jlags90 View Post
    Very. I think it was a thread started by Rayna. It took her 45 minutes to be able to speak to someone.
    Well thats THEM innit? they cant get quick enough to deduct the fee out of your account but in terms of updating the applicant, they cant even seem to spare 10 minutes to write and send the applicant a letter or so inform the status of the apps. HOPELESS!


  3. #3
    Respected Member malchard888's Avatar
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    Having waited almost 7 months so far for the FLR for my wife, I wrote to my MP regarding the situation and just this weekend received what is essentially a stock reply from the assistant director of the Customer service improvement directorate of the UKBA stating that applications are considered in strict rotation and that we would receive their decision as soon as possible.This makes me wonder whether in some cases FLR applications are funded from the public purse in which case those us us paying the extortionate rates they charge should be given priority. Does anyone know if this may be the case ?


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    Admin's Assistant ^_^ raynaputi's Avatar
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    Quote Originally Posted by malchard888 View Post
    Having waited almost 7 months so far for the FLR for my wife, I wrote to my MP regarding the situation and just this weekend received what is essentially a stock reply from the assistant director of the Customer service improvement directorate of the UKBA stating that applications are considered in strict rotation and that we would receive their decision as soon as possible.This makes me wonder whether in some cases FLR applications are funded from the public purse in which case those us us paying the extortionate rates they charge should be given priority. Does anyone know if this may be the case ?

    My MP got the same response from UKBA!
    They can't even spell my name and get the date of application right! They're all useless! I don't believe every word they said as there are June and July applicants getting results already!!! If i only have money i'm gonna sue them for causing so much stress and agony!
    -=rayna.keith=-
    ...When you realize you want to spend the rest of your life with somebody, you want the rest of your life to start as soon as possible...



  5. #5
    Respected Member melovesengland's Avatar
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    Indeed! This waiting game is worse than any visa application/extention ever.

    We tracked my application via royal mail 2 days after we sent it and it was received by them the next day. We quickly check my husbands account and BOOM, they took the fee out as well. As quick as that!!

    Maybe thats what they do after receiving an app, cant get their hands quick enough to get hold of the fee and throw the app away on a box full of old apps after all.


  6. #6
    Respected Member malchard888's Avatar
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    Quote Originally Posted by melovesengland View Post
    Indeed! This waiting game is worse than any visa application/extention ever.

    We tracked my application via royal mail 2 days after we sent it and it was received by them the next day. We quickly check my husbands account and BOOM, they took the fee out as well. As quick as that!!

    Maybe thats what they do after receiving an app, cant get their hands quick enough to get hold of the fee and throw the app away on a box full of old apps after all.
    Same happened with us, the cheque was cashed so fast , even the biometrics happened within 3 weeks then they do nothing else except cause worry and heartache with unacceptable delays, they should be ashamed with the lack of service but i guess they couldnt care less.


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