Missed flight

[robbie bobby]

I believe if you booked the whole trip in one booking then you should be covered, However, if you booked the flights individually then probably not.

I know for example, with all but one insurance company, if I book from Malaga to London, then book London to MNL, then only the flight to London is covered. So if I miss the connection I cannot claim.

That's not true.Yes you have a perfectly good claim and if you admit it to your insurance company I'm sure they will look at it.I don't know what insurance company you bought a policy with Johncar but if it was me I would not be buying from them again.

I've made lots of claims from lots of companies over the years and not once did they not pay out for a missed connection,doesnt matter if you book it together separate or whatever.Its an insurance policy and that's why u buy it.

[johncar54]

I have spoken to a number of insurance companies claims assessors offices and all were the same. (The agents I had spoken to previously thought erroneously that one would be covered)

The one company which I know does cover separate bookings made a variation to their rules when I explained that many of their customers lived in Spain and thus booked to UK and then on to another destination. That company now have a rule, that providing there is at least a three hour gap between the scheduled arrival and the booked departure, they will pay.

[bhem_bhem]

That's not true.Yes you have a perfectly good claim and if you admit it to your insurance company I'm sure they will look at it.I don't know what insurance company you bought a policy with Johncar but if it was me I would not be buying from them again.

I've made lots of claims from lots of companies over the years and not once did they not pay out for a missed connection,doesnt matter if you book it together seperate or whatever.Its an insurance policy and that's why u buy it.

The flight was due at 15:50 but didn't take off until 17:00. We should have been in Manila by that time. They never said it would be delayed until we were on the plane at about 16:10. If they had announced it earlier then we could have rang etihad and changed to a later flight. Etihad were a complete waste of time as well. All there staff were clueless.

The insurers haven't replied to my email and I'm worried why I can't log in with the details I was given when taking out the insurance.

[Dedworth]

The insurers haven't replied to my email and I'm worried why I can't log in with the details I was given when taking out the insurance.

Sounds like a bit of a spurious insurance set up if you can't log in or get a reply to your email. Have you tried phoning them ?

As regards travel insurance I always feel its more economical and better peace of mind to have an annual worldwide family policy