Hello Everyone....Actually i'm not new here ...

[KeithD]

Folk here generally publish long posts if they have a problem, same goes for complaints on the internet about products. All you do is divide the number of folk active on here, by the number of those who have published a problem, and it gives you the relationship of happy couples....and it's very high.

Buy an iPod, it breaks, call customer service, no answer, you are straight on the internet to publich a bad review, put up a forum post complaining.....however, buy an iPod, works as it should, you don't rush on to praise the company do you?

[andypaul]

Folk here generally publish long posts if they have a problem, same goes for complaints on the internet about products. All you do is divide the number of folk active on here, by the number of those who have published a problem, and it gives you the relationship of happy couples....and it's very high.

Buy an iPod, it breaks, call customer service, no answer, you are straight on the internet to publich a bad review, put up a forum post complaining.....however, buy an iPod, works as it should, you don't rush on to praise the company do you?

I do praise where its due and moan like hell when needed.

Feedback is the ony way people and companies know how and where to improve.